kyat10 Privacy Protection Policy

Section 01

Introduction — Purpose of This Policy

kyat10 is an online betting platform serving players in Myanmar. In providing our services, we handle personal information belonging to our users. This Privacy Policy explains —

• what personal information is collected and how it is collected when you use kyat10 services,
• the purposes for which that information is handled,
• how it is protected and kept secure, and
• what rights users have regarding their own data.

This document has been written to make all of the above clear.

By continuing to use the kyat10 website (https://kyat10.im) and its services, you are considered to have accepted the data handling terms described in this policy. If you disagree with any part of this policy, you may stop using kyat10 services and contact our support team for clarification.

Section 02

Types of Data We Collect

kyat10 collects the following types of data in order to improve its services and maintain a secure environment—

2.1 — Personally Identifiable Information

• Full name (matching the name on your bank account),
• Date of birth (for age verification),
• Contact phone number or email address,
• Residential address (for payment verification),
• National Registration Card or citizenship verification document (for KYC verification).

2.2 — Financial Information

• Deposit and withdrawal records via KBZPay, Wave Money and AYA Pay,
• Transaction amounts and registered phone numbers (for payment services only),
• Payment history (for bonus auditing and security purposes).

kyat10 does not store or request bank card PINs, bank card CVV numbers, or mobile banking passwords.

2.3 — Gaming History

• Game types played and betting records,
• Bonus claims and wagering status,
• Account login and logout records.

2.4 — Technical Data

• IP address (for location and security checks),
• Browser type and mobile OS version,
• Device fingerprint,
• Website visit times, session duration and click records (analytics).

Section 03

Methods of Collecting Data

kyat10 obtains personal information through the following methods—

• Account Registration and KYC Submission — information you provide directly,
• Website Usage — technical data collected automatically via cookies, log files and analytics tools,
• Payments — financial data records from KBZPay, Wave Money and AYA Pay services,
• Customer Support — content you send to us through Live Chat or email.

Section 04

Purposes of Data Handling

kyat10 uses your personal information only for the following purposes—

4.1 — Account Management and KYC

Data is needed to verify a player's genuine registration, manage their account, and carry out KYC (Know Your Customer) checks.

4.2 — Financial Transaction Security

Financial data is handled to verify deposits and withdrawals, prevent fraud, and resolve payment-related issues.

4.3 — Service Improvement

Analytics data is used to study how players use the site and what they prefer, so we can improve service quality and add new features.

4.4 — Customer Support

Contact records are handled when providing customer support via 24-hour Live Chat and email.

4.5 — Responsible Gaming

Player gameplay is tracked to check for signs of gambling dependency. Data is not disclosed without the player's own request.

4.6 — Legal Compliance and Audits

When national regulatory authorities request cooperation for relevant investigations, we cooperate in accordance with the law. Personal data is not shared outside of this.

Section 05

Third-Party Sharing Policy

kyat10 never sells, rents, or discloses your personal data to advertisers or for unrelated purposes. Cases where data may be shared include —

• Payment Companies — KBZPay, Wave Money, and AYA Pay only view data to verify transactions, so only payment-related data is shared,
• Technology Service Providers — Companies handling server operations, cybersecurity, and analytics process data only within kyat10's restrictions,
• Legal Compliance — When required by legal authorities, only what is legally required is disclosed.

All third-party activities are bound by contractual restrictions to follow kyat10's personal data protection standards.

Section 06

Data Security Measures

kyat10 has a range of technical security measures in place to protect user data —

6.1 — SSL/TLS Encryption

The entire website is protected with SSL (Secure Socket Layer) encryption, so all data transferred between your browser and our servers is encrypted.

6.2 — Access Control

Personal data is controlled through a dedicated permissions system so that only those with a business need can access it. Staff can only view the data they need and are subject to regular audits.

6.3 — Regular Audits

Servers and databases undergo regular security audits, and any vulnerabilities found are resolved immediately.

6.4 — Firewall Protection

Payment data is processed only within environments protected by a firewall.

Section 07

Data Retention Period

kyat10 retains data for as long as needed to provide the service and deletes it once that purpose is fulfilled. The following data may be retained for longer periods —

• Account and KYC Data — At least 5 years from the date the account is closed,
• Financial Records — Until legal requirements are satisfied,
• Customer Service Records — Up to 2 years where possible,
• Technical Log Files — Up to 90 days (for security audits).

After the retention period, data that is no longer needed will be disposed of using secure deletion methods.

Section 08

User Rights

Every kyat10 player has the following rights regarding their personal data —

8.1 — Right to Access

You have the right to access the personal data kyat10 holds about you. You can request this through customer support.

8.2 — Right to Rectification

You can request that inaccurate data be corrected (right to rectification). Please note that service may be temporarily paused while this is being handled.

8.3 — Right to Erasure

You can request deletion of data that is not subject to legal obligations (right to erasure). Note that this may be limited for financial transaction records.

8.4 — Right to Restriction

You can request that the processing of your data be restricted in specific circumstances (right to restriction).

8.5 — Right to Object

You can object to the use of your personal data at any point (right to object). kyat10 may still respond with any legal limitations that apply.

To exercise these rights, contact [email protected] or reach us through 24/7 Live Chat.

Section 09

Cookies and Digital Tracking

The kyat10 website uses cookies (small data files stored in your browser). The purposes of cookies are —

• Functional Cookies — Keeping you logged in and saving your language preference (essential cookies),
• Analytics Cookies — Collects website usage data to improve our services,
• Security Cookies — Verifies unique user sessions and provides CSRF protection.

You can disable cookies in your browser settings, but please note that some website features may not work properly.

kyat10 does not place advertising or tracking cookies for third-party advertisers.

Section 10

Policy on Minors

kyat10 can only provide services to individuals who are 21 years of age or older. Anyone under 21 is not permitted to use our platform.

If kyat10 becomes aware that data from anyone under 21 has been collected unintentionally, that data will be deleted immediately. If you are aware of such a case, please notify us right away at [email protected].

Section 11

Policy Update Notifications

When kyat10 needs to amend this privacy policy due to service changes, legal updates, or business-related reasons, the revised version will be published on this page —

• If the changes significantly affect players, an announcement will be made through the platform,
• The revision date is shown at the top of this page,
• Continued use of the website after changes have been made will be considered acceptance of the updated policy.

We encourage you to review this page regularly to stay familiar with the latest policy.

Section 12

Contact Us — Privacy Enquiries

If you have any questions, requests for changes, or complaints regarding this privacy policy, you can contact kyat10 customer support —

• Live Chat — 24/7 in Myanmar language
• Email — [email protected]

When kyat10 processes requests to access your personal data, we will need to verify your identity. This is to prevent unauthorized access by third parties.